Home / Shipping & returns
Shipping & returns
★ pending client copy · draft policy, awaiting Jorrdan's sign-off before launch
Processing time
In-stock pieces ship within 3–5 business days. Made-to-order pieces ship in about 2–3 weeks.
Shipping
We ship across the United States via tracked carriers. Rates are calculated at checkout based on weight and destination. Everything is packed with serious padding to survive the journey.
Local pickup
Free pickup is available in Havana, FL. Choose "local pickup" at checkout and we'll email you when it's ready.
Damaged in transit
If your piece arrives damaged, email a photo within 7 days and we'll make it right with a replacement or refund.
Returns
Because pieces are handmade and frequently one-of-a-kind, we don't accept returns for change of mind. Reach out if something isn't right. We want you happy.